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Provide Responsible Service of Alcohol - RSA


Alcohol is an important part of Australian culture, served up in bars, clubs, restaurants and institutions across the country. However, as a banned substance for those under 18 or intoxicated, knowing how and when to serve alcohol is vital to anyone in the hospitality industry. As a responsible individual, do you understand the best practice around responsible service of alcohol? With the hospitality industry growing by the year, following alcohol legislation is vital to anyone wanting to responsibly work in a licensed premise. This course covers the Responsible Service of Alcohol (RSA) skill and knowledge requirements, which are common across all states and territories. The responsible service of alcohol certificate describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. It is important to note that legislative requirements and knowledge do vary, so students may need to complete a relevant bridging course to supplement their knowledge and meet their local liquor authority's necessities.

Industry-wide benefits

As the course explains the responsible practices of when, where and how alcohol can be served responsibly, it lends itself to individuals across a very broad spectrum. Whether you wish to work at hospitality venues such as retail liquor outlets, wineries, breweries or distilleries, Capital Training Institute can offer the knowledge and skills to make that dream a reality.

Alcohol in licensed premises

Alcohol is a substance that some people take advantage of. It is important to control its movements and apply best practice whenever possible. As such, the responsible service of alcohol certificate is perfect for all levels of those involved in the sale, service and promotional service of alcohol in licensed premises. Capital Training Institute is dedicated to ensuring alcohol is served in a responsible and legal manner.

Security staff

There is no doubt that security professionals have a difficult job in relation to those drinking alcohol - particularly on Friday and Saturday nights across Australia. Managing these people and monitoring customer behaviour is often a thankless task, which is where this unit can be helpful. The responsible service of alcohol certificate can help employers and security staff make better on-the-job decisions for both those drinking alcohol and other members of the community.

What you'll Learn

The main objectives of the SITHFAB002 Provide Responsible Service of Alcohol course includes the following:

  1. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles
  2. Prepare and serve standard drinks or samples according to industry requirements
  3. Assess intoxication levels of customers using a number of methods, including observing changes in behaviour, observing emotional and physical state, and monitoring noise levels and drink purchases
  4. Refuse service in a polite manner and state reasons for the refusal

Dates & Fees

For information on course commencement dates and course fees, contact your relevant state office. For information on VET FEE-HELP qualifications, click here.